Salesforce Developer (APPLICATIONS PROGR 3)

Job Summary

Under general supervision of the Enterprise Platforms supervisor, this position provides Salesforce application development support for AggieService, the HR case management system, as well as other SAAS applications used by campus. This position is responsible for the analysis, design, implementation, testing, and integration of complex SAAS applications in support of portions of large-scale projects.

To see IET job postings, please visit https://iet.ucdavis.edu/jobs

NO VISA SPONSORSHIP IS AVAILABLE FOR THIS POSITION

Apply By Date

10/18/2024 at 11:59pm

For Full Consideration Apply by 10/2/2024

Qualifications

Minimum Qualifications

For full consideration, applicants are encouraged to upload license, certification and/or educational degree if required of the position.

• Experience building and maintaining ETL pipelines to transfer and merge data extracted from APIs and/or databases into integrated data platforms.
• Experience supporting and working on CRM platforms (Salesforce, Zoho, Monday.com, Adobe Campaign, etc.).
• Software development experience with one or more standard programming languages (Java, JavaScript, Python, Apex, etc.).
• Experience working with tools related to a standard software development lifecycle: issue tracking (Jira, Rally, etc.), version control (Bitbucket, Git, etc.) and standard software development IDEs and text editors.
• Experience scoping technical work based on client requirements and non-technical user feedback about software systems.
• Oral and written interpersonal communication skills to convey technical requirements to technical and non-technical audiences.

Preferred Qualifications

• Bachelor's degree in Computer Science or related field or equivalent experience.
• Experience with object-oriented programming and test-driven development.
• Experience with the Salesforce Service Cloud.
• Experience with Salesforce custom development.
• Experience with IAAS cloud services and technologies such as Amazon Web Services or Microsoft Azure.
• Critical thinking skills to understand complex problems and develop solutions through the development of robust, web-based applications.

Key Responsibilities

• 70% - APPLICATION DEVELOPMENT, DESIGN AND SUPPORT
• 20% - OPERATIONAL SUPPORT AND COMMUNICATION
• 10% - TECHNOLOGY RESEARCH AND DEVELOPMENT

Department Overview

The Enterprise Platforms team within the Application Delivery unit of Enterprise Infrastructure Services (EIS) provides application development and support for software platforms, cloud and mobile development and has a high campus impact, as it supports mission-critical systems and applications used by the entire population of students, faculty, staff, and university affiliates. This position is a member of the Enterprise Platforms team that provides administration and development of SAAS applications.

Position Information

• Salary or Pay Range: $75,000/yr. - $135,600/yr.
• Salary Frequency: Monthly
• Salary Grade: 22
• UC Job Title: APPLICATIONS PROGR 3
• Number of Positions: 1
• Appointment Type: Contract - THIS CONTRACT APPOINTMENT ENDS 2 YEARS FROM THE DATE OF HIRE WITH THE POSSIBILITY OF EXTENSION OR CONVERSION TO CAREER.
• Percentage of Time: 100% Fixed
• Shift Hours: M-F, 8-5pm
• Location: Davis/Primarily Remote In-State Only
• Union Representation: No
• Benefits Eligible: Yes
• Hybrid/Remote/On-Site: Remote

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits and eligibility rules by visiting https://apptrkr.com/get_redirect.php?id=5656418&targetURL=

Qualifications

Minimum Qualifications

For full consideration, applicants are encouraged to upload license, certification and/or educational degree if required of the position.

• Experience building and maintaining ETL pipelines to transfer and merge data extracted from APIs and/or databases into integrated data platforms.
• Experience supporting and working on CRM platforms (Salesforce, Zoho, Monday.com, Adobe Campaign, etc.).
• Software development experience with one or more standard programming languages (Java, JavaScript, Python, Apex, etc.).
• Experience working with tools related to a standard software development lifecycle: issue tracking (Jira, Rally, etc.), version control (Bitbucket, Git, etc.) and standard software development IDEs and text editors.
• Experience scoping technical work based on client requirements and non-technical user feedback about software systems.
• Oral and written interpersonal communication skills to convey technical requirements to technical and non-technical audiences.

Preferred Qualifications

• Bachelor's degree in Computer Science or related field or equivalent experience.
• Experience with object-oriented programming and test-driven development.
• Experience with the Salesforce Service Cloud.
• Experience with Salesforce custom development.
• Experience with IAAS cloud services and technologies such as Amazon Web Services or Microsoft Azure.
• Critical thinking skills to understand complex problems and develop solutions through the development of robust, web-based applications.

Key Responsibilities

• 70% - APPLICATION DEVELOPMENT, DESIGN AND SUPPORT
• 20% - OPERATIONAL SUPPORT AND COMMUNICATION
• 10% - TECHNOLOGY RESEARCH AND DEVELOPMENT

Department Overview

The Enterprise Platforms team within the Application Delivery unit of Enterprise Infrastructure Services (EIS) provides application development and support for software platforms, cloud and mobile development and has a high campus impact, as it supports mission-critical systems and applications used by the entire population of students, faculty, staff, and university affiliates. This position is a member of the Enterprise Platforms team that provides administration and development of SAAS applications.

Position Information

• Salary or Pay Range: $75,000/yr. - $135,600/yr.
• Salary Frequency: Monthly
• Salary Grade: 22
• UC Job Title: APPLICATIONS PROGR 3
• Number of Positions: 1
• Appointment Type: Contract - THIS CONTRACT APPOINTMENT ENDS 2 YEARS FROM THE DATE OF HIRE WITH THE POSSIBILITY OF EXTENSION OR CONVERSION TO CAREER.
• Percentage of Time: 100% Fixed
• Shift Hours: M-F, 8-5pm
• Location: Davis/Primarily Remote In-State Only
• Union Representation: No
• Benefits Eligible: Yes
• Hybrid/Remote/On-Site: Remote

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits and eligibility rules by visiting https://apptrkr.com/get_redirect.php?id=5656418&targetURL=/Remote/On-Site: Remote

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits and eligibility rules by visiting Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• For eligible roles, UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Mental Demands: Analytical and Problem Solving - Frequently, Confidentiality - Frequently, Customer Contact, Detailed Work - Frequently, Language - Frequently, Multiple Concurrent Tasks - Frequently, Reasoning - Frequently, Verbal Communication - Frequently, Written Communication - Frequently
• Visual Acuity Requirements: Close Visual Acuity (e.g., viewing a computer screen; using measurement devices)
• Additional Physical Demands: Work at a computer workstation for extended periods of time.
• Equipment Used to Perform the Duties: Computer and Peripheral Equipment - Frequently

Work Environment

• Hire MUST be located in-state. (Out of state applicants will be considered but must relocate instate if hired). This position can be done primarily remote with the expectation that the employee must be available to come on site should management deem it necessary for emergencies, meetings, support activities, etc. No reimbursement of travel expenses, travel time not considered work hours.
• Due to the mission-critical services provided by this department, this position may work hours other than M-F 8-5, especially in response to system problems.
• Vacation is restricted during peak work periods. Occasional travel required.
• Adhere to workplace safety practices, read information communicated about workplace safety, complete required safety training on time, and report any workplace safety issues promptly to their supervisor or the designated safety coordinator.
• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements

• This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California's Anti-Discrimination Policy, please visit:https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere


To apply, visit https://careerspub.universityofcalifornia.edu/psc/ucdavis/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=73090&PostingSeq=1&SiteId=7〈uageCd=ENG&FOCUS=Applicant

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.





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